Privacy Policy

PRIVACY POLICY AND INFORMATION STATEMENT

Last Update: [GÜNÜN TARİHİ]

This Privacy Policy describes the processing of personal data collected through habos.com (hereinafter referred to as the "Website") operated by Habos Store ( [ŞİRKET TAM RESMİ ÜNVANINIZI YAZIN] ), its purposes, and your rights.

At Habos Store, the security of your personal data is one of our top priorities. All our data processing activities are carried out in accordance with the Law No. 6698 on the Protection of Personal Data ("KVKK") and related legislation.

1. DATA CONTROLLER

Your personal data is processed by our company, whose details are provided below, in our capacity as data controller:

  • Title: [ŞİRKET TAM ÜNVANI]

  • Address: [ŞİRKETİNİZİN TAM AÇIK ADRESİ]

  • Email: info@habos.com

2. PERSONAL DATA COLLECTED

When you use our website or make a purchase, we may collect the following data categories:

  • Identity Information: First name, last name.

  • Contact Information: Email address, phone number, billing and delivery address.

  • Transaction Security Information: IP address, password and login information, cookie records.

  • Customer Transaction Information: Order history, request and complaint information, purchased products.

  • Marketing Information: Shopping habits, interests (with your explicit consent).

Note: Your credit card information is not stored in our system and is securely processed by the payment infrastructure provider (Iyzico, Stripe, etc.).

3. PURPOSES AND LEGAL GROUNDS FOR DATA PROCESSING

Your personal data is processed for the following purposes and based on the legal grounds specified in Articles 5 and 6 of the KVKK (Law on Protection of Personal Data):

  • Establishment and Performance of the Contract: Receiving your orders, preparing the products, delivering them to the shipping company, and invoicing.

  • Legal Obligations: Fulfillment of retention obligations arising from legislation, and provision of information to competent authorities.

  • Legitimate Interests: Ensuring website security, preventing fraudulent transactions, and providing customer service support.

  • Explicit Consent: With your permission, we will receive email or SMS notifications about new products, discounts, and promotions.

4. TRANSFER OF PERSONAL DATA

Habos Store shares your personal data with third parties only as required by the service and within legal limits:

  • Service Providers: Shipping companies to deliver your order, payment processors to process your payment, and our website infrastructure provider (Shopify).

  • Legal Authorities: Legally authorized public institutions and organizations, judicial authorities.

Warning: Because our website uses Shopify infrastructure, your data may be processed on secure servers located abroad for the purpose of providing the service.

5. COOKIES

Our website uses cookies to improve user experience, analyze site traffic, and provide you with relevant advertisements. You can change your cookie preferences at any time through your browser settings.

6. DATA RETENTION PERIOD

Your personal data is stored for the periods stipulated in the relevant legislation or required by the purpose of processing. Commercial books and records are kept for 10 years as required by the Turkish Commercial Code. Once the storage period expires, your data will be destroyed or anonymized.

7. YOUR RIGHTS

In accordance with Article 11 of the KVKK (Turkish Personal Data Protection Law), you can exercise the following rights by contacting Habos Store:

  • To find out whether your personal data is being processed,

  • If it has been processed, request information about it.

  • To learn the purpose of processing and whether it is being used for its intended purpose.

  • Knowing the third parties to whom data is transferred, whether domestically or internationally.

  • Requesting corrections if it has been processed incorrectly or incompletely.

  • You can request the deletion or destruction of your personal data within the framework of the conditions stipulated by the KVKK (Personal Data Protection Law).

  • You have the right to claim compensation for any damages you suffer as a result of the unlawful processing of your personal data.

To exercise these rights, you can submit your request via email to info@habos.com . Your applications will be processed within a maximum of 30 days.